SoulGuide
🇹🇷
SoulGuide © 2025

Privacy Policy for SoulGuide

Last Updated: July 5, 2025 | Effective Date: July 5, 2025

Introduction and General Information

This Privacy Policy explains how personal data is collected, processed, and protected by the SoulGuide mobile application ("App", "Service"). Data Controller: Application Name: SoulGuide - Dream Analysis Application Package Name: com.muyufa.soulguide Contact: dreamteam.cc.en@gmail.com Website: https://soulguideapp.net Legal Basis: This policy is prepared in accordance with the Personal Data Protection Law No. 6698 (KVKK), European Union General Data Protection Regulation (GDPR), and related legislation. About the Application: SoulGuide is a mobile application that provides dream analysis and interpretation services using artificial intelligence technology. The app offers personalized insights to help users understand their dreams. Core Features: • AI-powered dream analysis and interpretation • Personalized dream journal • Dream symbols and meanings • Follow-up questions and in-depth analysis • Freemium model (free and premium features)

Personal Data Collected

We collect various types of personal data to provide our services:

Profile Information

We collect the following profile information for personalized analysis:

  • Name/Username: For personalized analysis
  • Age Group: (18-24, 25-34, 35-44, 45-54, 55+)
  • Gender: Male, Female, Other, Prefer Not to Say
  • Occupation Category: Student, Business, Creative, Technology, Healthcare, Education, Other
  • Relationship Status: Single, In Relationship, Married, Divorced, Other
  • Stress Level: Low, Medium, High
  • Interests: Art, Science, Sports, Technology, Health, Spirituality, Nature
  • Beliefs and Values: Optional information for personalized analysis

Usage and Technical Data

We also collect technical and usage information:

  • Dream Content Data: Dream narratives, descriptions, dates, times, tags, interpretations, and follow-up questions
  • Application Usage Data: Session duration, frequency, feature usage statistics, error reports, and performance data
  • Device Information: Model, operating system, version, app version and updates
  • Advertising Data (AdMob): Advertising identifiers (IDFA/GAID), ad interaction data, demographic inferences, interest-based advertising profiles

Data Processing Purposes and Legal Basis

We process your data for the following purposes with appropriate legal basis:

  • Core Service Provision (KVKK Art.5/2-a): Dream analysis and interpretation service, providing personalized insights, maintaining and storing dream journal
  • Service Improvement (KVKK Art.5/2-f): Optimizing app performance, developing new features, debugging and troubleshooting
  • Marketing and Advertising (Explicit Consent - KVKK Art.5/1): Personalized ad serving, improving user experience, revenue generation through advertising
  • Legal Obligations (KVKK Art.5/2-c): Data retention as required by law, cooperation with authorities, financial and legal record keeping

Data Storage and Security

Data Retention Periods: • Profile Information: Until account deletion • Dream Data: Free users (30 days), Premium users (365 days) • Usage Data: 24 months • Advertising Data: According to AdMob policies Security Measures: • Local Encryption: All data encrypted on device with AES-256 • Secure Storage: React Native Keychain usage • API Security: HTTPS and token-based authentication • Access Control: Principle of least privilege • Regular Security Updates Data Storage Location: • Primary Storage: User's device (local) • Backup: User's cloud account (optional) • API Data: Secure servers for temporary processing

Data Sharing and Transfer

We may share your data with third-party service providers and in specific circumstances:

  • OpenAI API: For dream analysis and interpretation. Data transferred includes dream texts and profile information with HTTPS encryption and temporary processing. Data is deleted after processing.
  • Google AdMob: For ad serving and revenue generation. Data includes advertising identifiers and demographic data. Users can opt out of ad personalization.
  • Legal Requirements: In case of legal obligation or authority request, necessary data may be shared with relevant authorities.
  • International Data Transfer: Some service providers are located outside EU/EEA. Appropriate security measures and standard data protection clauses are implemented.

User Rights (KVKK Article 11)

You have the following fundamental rights regarding your personal data:

  • Right to Information: Learn what data is being processed
  • Access Right: Obtain a copy of your data
  • Rectification: Correct inaccurate data
  • Erasure: Request deletion of your data
  • Object to Processing: Object to specific processing
  • Data Portability: Transfer your data to another platform

How to Exercise Rights: • In-App: Profile Settings > Data Controls • Email: dreamteam.cc.en@gmail.com • Web: https://soulguideapp.net/privacy Response Times: Standard requests (30 days), Urgent cases (72 hours), Complex requests (up to 60 days)

Children's Privacy

SoulGuide application is not designed for users under 18 years of age. We do not knowingly collect personal data from users under 18. If we discover data belonging to a user under 18, such data will be immediately deleted. Parental Notice: If you believe your child is using the app, please contact us.

Policy Changes

Update Process: • Major Changes: 30 days advance notice • Minor Changes: In-app notification • Version Tracking: Each update is dated Notification Methods: • In-App Notification • Email Alert • Website Announcement

Advertising and Personalization

AdMob Advertising Policy: • Personalized Ads: Based on user preferences • Advertising Identifiers: IDFA (iOS) and GAID (Android) • Opt-out Right: Settings > Ad Personalization Advertising Data Processing: • Google's Data Use: Google Ads privacy policy • Third-Party Cookies: By advertising networks • Performance Measurement: Ad effectiveness analysis User Control Options: • Ad Personalization: Enable/disable • Advertising Identifier: Reset • Premium Membership: Ad-free experience

Data Security Breaches

Actions in Case of Breach: • Immediate Detection: Security monitoring systems • Impact Analysis: Which data is affected • Authority Notification: Within 72 hours to KVKK • User Notification: In case of high risk to users Preventive Measures: • Regular Security Testing • System Updates • Staff Training • Continuous Monitoring

Special Situations

Account Deletion: When you delete your account: • Profile Information: Deleted immediately • Dream Data: Deleted within 30 days (recovery period) • Analytics Data: Anonymized • Backup Data: Deleted within 90 days Error Reporting: In case of app crash: • Automatic Reporting: Technical data is sent • Personal Data: No personal data in error reports • Opt-out: You can disable error reporting in settings

Contact and Complaints

For any questions about this Privacy Policy or to exercise your rights, please contact us:

Email: dreamteam.cc.en@gmail.com

Website: https://soulguideapp.net Privacy Page: https://soulguideapp.net/en/privacy Complaint Mechanism: • Internal Complaint: In-app feedback • KVKK Application: kvkk.gov.tr • DPA Application: Relevant country's data protection authority

Legal Compliance and Conclusion

Compliance Standards: • KVKK (Turkey): Full compliance • GDPR (EU): Full compliance • Google Play Store: Policy compliance • Apple App Store: Privacy policy compliance Regular Auditing: • Annual Compliance Audit • Security Penetration Testing • Third-Party Certification Conclusion and Acceptance: By reading and accepting this Privacy Policy, you give your explicit consent to the processing of your personal data as described above. Withdrawal of Consent: You can withdraw your consent at any time. In this case, some of our services may be limited. Effective Date: This policy is effective from July 5, 2025. © 2025 SoulGuide. All rights reserved. This Privacy Policy has been prepared in compliance with KVKK, GDPR, and AdMob requirements.